ACTION IN RETAIL
INTERACTIVE. INFORMATIVE. IMMEDIATE.
A digital experience providing business solutions and content to help retailers thrive.
A digital experience providing business solutions and content to help retailers thrive.
Yet the need to connect retailers to business services, solutions and insight remains the same.
ACTION IN RETAIL is a digital experience taking place on July 22nd, 2020, providing inclusive, diverse and live digital experience providing inclusive, diverse and accessible business solutions and content to help retailers of all sizes navigate and thrive as the sector builds back better. Miss the live experience? Don’t worry! ACTION IN RETAIL content will be available until August 21, 2020.
The curated immersive online event will connect retailers with industry leaders offering real-time, expert insight into the current unprecedented retail landscape. Understanding that the global marketplace demands new strategies for success, ACTION IN RETAIL aims to deliver the latest in operational support for both online and offline retailers through interactive tools, including educational panels, on-demand content and chat forums as well as showcasing retail technology and services.
Watch virtual panel discussions and fireside chats from leading retail and business experts.
Browse digital exhibitor booths and gain direct access to retail technology and service providers that support retailers large and small, online, offline or both. Interact via online chat, voice calls and video plus access on-demand content including videos, documents and presentations.
Build new business relationships, exchange ideas and make valuable connections via real-time conversations in an immersive environment.
Get informed and interact in real-time with payment platforms, point-of-sale providers, logistical and warehouse companies, online review platforms, e-commerce solution providers, in-store merchandising solutions, employee management software and more ready to business at the click of a button!
Save and download business videos, documents and presentations curated uniquely to help both online and offline retailers thrive. Reference information post event to further support business engagement.
Enjoy access to the virtual platform for an entire month so you can truly solidify your business learnings and connections.
Strategic Solutions Manager
Lightspeed
Director of eCommerce
Folett
Vice President,
Global Partnerships
Sprout Social
SVP Solutions
Zoovu
Senior Features Editor
CO— by U.S. Chamber of Commerce
Retail and Workplace Correspondent
USA Today
Partner, Managing Attorney
Amazon Sellers Lawyer
CRO America’s
Zoovu
CEO
Lightspeed
Director of Commerce
Mailchimp
Senior Staff Writer, Fast Company and Author
The Rocket Years
Senior Field Marketing Manager + Small Business Expert
Yelp
Digital Engagement Consultant
Zoovu
Sterling Supply Chain Executive
IBM
Senior Contributor
ForbesWomen
CEO
skuIQ
The Lionesque Group
an MG2 Company
Commercial Lead, Beauty & Accessories
Klarna
Founder
Retail Minded
E-Commerce Systems
Folett
Director of Offering Management
Sterling Supply Chain
CEO and President
Ascent360
Owner
Her Hide Out
ACTION IN RETAIL: What You Can Look Forward To
Order Management 101: A Workbook to Succeed in Retail by Folett Corporation and IBM
Retail Right Now: A Realistic Snap Shot of Retail in 2020
Looking to gain a realistic understanding of retail right now? While 2020 has undoubtedly thrown unexpected challenges to retailers online and offline as well as small and large alike, there are many opportunities that have been presented. This session will provide clarity to real-time data on consumer spending preferences, retail road-blocks, commerce opportunities and like-minded yet non-competitive partnership opportunities for retailers to leverage. Plan to come curious and with questions. Expect to leave informed and inspired.
Data-Driven Retail: Transforming Data Into Profitable Customer Experiences
The future of retail is evolving, and gathering and using data has never been more important in shaping customer experiences. Join Lightspeed, Ascent 360 and retailer Her Hide Out to learn more about how to use data to build relationships with customers and hear how one store adapted and thrived throughout COVID-19. In this panel discussion we'll talk about:
Strengthening Sales & Traffic in Physical Storefronts Despite Competition, Challenges & COVID-19
Retail has changed, plain and simple. Likewise, consumers have as well. But the need and desire to shop in physical store environments remains – positioning brick and mortar stores to make changes that meet customer expectations. This panel discussion will take a hard, highlighted look at the realistic demands of brick and mortar retailers – shedding light on everything from customer safety to employee management and their well-being to inventory management despite the challenges directly due to COVID-19 to altering store hours and adjusting vendor terms. Hear from industry experts who have navigated this with leadership and success, plus come with questions to gain your own two cents specific to your unique needs.
E-Commerce Post COVID-19: What Retailers Need to Do In Order to Connect With Customers, Optimize Sales & Strengthen Visibility
Retailers had to quickly adapt due to COVID-19 due to online surges – yet that did not come without challenges that included supply chains, security, safety and packaging. These experiences positioned retailers to reconsider how they react to customer and market demands, with new delivery models being introduced, new avenues for payment being welcomed and new solutions for inventory and operational management that helped heighten e-commerce success. This session will highlight the challenges from COVID-19 by offering clarity on what has worked for retailers in their connectivity to customers, shipping logistics, inventory management, omni-centric sales strategies, marketing online and more.
Retail Realities: A Discussion of How Eileen Fisher, Fossil Group and Follett Overcame Retail Hurdles Through Order Management
Innovation is key to survival when it comes to connecting with customers, capturing consumer dollars and maintaining profit in an increasingly competitive retail marketplace. Yet innovation alone won't find retailers success. Combined with strategic efforts that deliver clarity to inventory, customers, marketing and more, retailers can more precisely and more proactively take strides to reach their unique retail goals. Hear from retail decision makers from Eileen Fisher, Fossil Group and Follett alongside IBM on how they did just this - ultimately helping each of them achieve stronger retail success. Expect to gain insight to coordinate disparate inventory data into one view, manage omni-channel fulfilment and use data to maximize customer satisfaction and ROI.
Browser to Customer | Digital Strategies to Engage & Delight Across the Entire Customer Lifecycle
Digital assets such as email marketing, social media, branded websites and online advertising all provide avenues to connect with customers. But what are the best ways to do this? Are some strategies more valuable than others? Does this effectively support & engage customers throughout the entire customer lifecycle? And how can retailers optimize their investment for stronger ROI and increased engagement? Join us as we explore best practices to boost retail digital engagement across the entire customer lifecycle while also learning how to leverage behavioral data to build buyer profiles and increase retargeted marketing efforts. With consumers looking to connect with brands 24|7 at their convenience, this is a not to miss experience to help strengthen your unique store!